Privacy Policy

1. Information We Collect

Log Data

When you visit our Platform, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Personal Information

We may ask for personal information, such as your:

• Name
• Email
• Phone/mobile number
• Home/Mailing address
• Business information (for producers/logistics partners)
• Payment information (processed through secure third-party gateways if applicable; we do not store full card details)

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2. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

• Providing, operating, and maintaining our Platform.
• Improving, personalizing, and expanding our Platform.
• Understanding and analyzing how you use our Platform.
• Developing new products, services, features, and functionality.
• Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Platform, and for marketing and promotional purposes (with your consent).
• Processing your transactions and managing orders.
• Finding and preventing fraud.

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3. Data Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We implement a variety of security measures including SSL/TLS encryption for data in transit and access controls for data at rest. Passwords are hashed using strong, modern algorithms.

4. Cookies Policy

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

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5. Third-Party Services

We may employ third-party companies and individuals to facilitate our Platform ("Service Providers"), to provide the Platform on our behalf, to perform Platform-related services or to assist us in analyzing how our Platform is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@c4ezambia.example.com
• By visiting this page on our website: Contact Us